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AI can provide emotional support: Bonnie in Charleston used ChatGPT to help process the loss of her dog.
Meta Muse is a personal AI assistant: Rich likes Meta’s new AI agent, which can connect to email, calendars, reminders and tasks to help get things done.
iPhone 18 Pro is great, but not a must-upgrade: Better battery life, cooler operation and a variable-aperture camera stand out, but recent iPhone owners can probably wait.
Siri finally gets much smarter: Siri AI in iOS 27 can privately index messages, emails, photos and other personal information to answer questions about your own life.
Spectrum Mobile could save a caller $1,500: Nikki in Oceanside considers switching from T-Mobile for a free year of Spectrum Mobile service.
Government impersonation scams are costing billions: If someone claiming to be with the government or law enforcement demands immediate payment, hang up and independently verify the claim.
Restart first when an app stops working: A caller with Gmail trouble was reminded that a simple phone restart should be the first troubleshooting step.
Stop Samsung Wi-Fi from turning itself back on: Disable “Turn Wi-Fi on automatically” under Intelligent Wi-Fi if you want full control over the connection.
Facebook lockout workaround: If normal account recovery fails, a paid Meta support plan may provide access to a real person who can help.
How the Apple Store was created: Ron Johnson, creator of the Apple Store and Genius Bar, shares lessons from working with Steve Jobs and stories from his new book, Shop Different: How Retail Revealed Apple’s Genius.
You can completely turn off Siri: iOS 27 adds an option under Settings > Siri to disable Siri entirely.
You can’t remove data from the dark web: LaShawn asks what to do after a breach, and Rich recommends limiting shared personal information and freezing your credit when appropriate.
Amazon Prime Big Deal Days are October 6 and 7: Add items you want to your cart ahead of time so it’s easier to spot real price drops.
Fix missing email on an iPhone: Go to Settings > Apps > Mail > Mail Accounts and try reconnecting, or remove and re-add the affected account.
Apple Watch finally shows steps on the watch face: Series 12 and Ultra 4 can display near-real-time step counts without a third-party app.
Portable hotspots won’t work at sea: Cellular hotspots need a cellular signal, so they won’t replace cruise ship Wi-Fi when you’re offshore.
AirPods microphone acting up? Clean them first: Carefully clean the earbuds and microphone areas before assuming the hardware needs replacing.
AI is changing relationships: Bridget Todd, host of There Are No Girls on the Internet and co-author of Love at First Prompt, explains why people are forming emotional connections with AI and what it means for relationships and privacy.
Chrome pop-ups may come from rogue extensions: Remove extensions you don’t recognize, check notification permissions and clear browser data.
Skip questionable streaming black boxes: Rich recommends legitimate streaming services over devices that can bring legal, privacy, security and reliability concerns.
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